Hi guys, Tried to update to Mac OS High Sierra 10.13.2 but failed. (SSD SanDisk 1.02TB) Into installation left with 39 minutes get the message update failed, it goes to hardware check which failed as well, to recovery but fails as well. Downloading and using different Mac OS installers is very common for troubleshooting purposes, for IT staff and admins, and for tinkerers. This article will discuss where to download and access installers for MacOS Catalina, MacOS Mojave, MacOS High Sierra, macOS Sierra, Mac OS X El Capitan, OS X Yosemite, OS X Mavericks, Mac OS X Mountain Lion, Mac OS X Lion, Mac OS X Snow Leopard, Mac OS X. Just download the Install Mac OS X Lion app from the Mac App Store and let it walk you. Reinstall Snow Leopard followed by an update to Lion. Mac OS X Lion couldn’t be.
Installing a new version of the macOS is not as difficult as you might think. More often than not, your Mac will tell you if there is an available update via popup notifications. In some cases, the update will be downloaded directly on your Mac. It’ll just wait for you to initiate the installation process. Though it rarely happens, there are times when the entire macOS update installation process gets stuck or frozen. If you get caught in such situation, fear not because we made this guide to help you get through, but before we proceed with the steps you have to take, allow us to enumerate the possible reasons why your macOS update installation is stuck.
Why macOS Installation is Stuck
There are many possible reasons why the macOS update installation is interrupted. One is that the power may have been cut off in the middle of the update. Another reason is that there might be no sufficient space on your Mac or there are other hardware issues with your Mac that need to be checked and fixed before updating. Hence, it is always a great idea to run a system check before performing an OS update on your Mac.
Why the macOS Update Can’t Be Downloaded
Now, if your Mac can’t download the update, here are a few things you should try:
1. Check the server of Apple.
Often, when Apple releases a new update, many people will want to download it, which causes issues with Apple’s servers. So, the first thing you have to do if you ever want to try downloading the update is to check the System Status page of Apple to know if there are any known issues with the macOS software update.
2. Connect to the Internet via a wired connection.
Sometimes, downloading becomes faster if you connect to the Internet via wired connection than a WiFi.
3. Try to cancel the macOS update download.
There are times when the solution to a stuck macOS update can be found on the Mac App Store. First, you have to find the software update you are downloading. Next, press the Option or the ALT key. At this point, you should see an option that allows you to cancel your download. If you cancel the macOS update download, you can start over again. By attempting to restart the download, hopefully, no problems will be encountered.
4. Download the update from Apple’s support website.
If you are having problems downloading the macOS update from the Mac App Store, you may go to Apple’s website instead. Go here if you want to stay in the loop for any software update for your Mac.
How to Know if the macOS Update Installation Has Stalled
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In most cases, if there is a problem with the installation process, your screen will display an Apple logo with a status bar indicating the progress of the software. And then, there is this little graphics that people call the “spinning beach ball.” Often times, you may also see a grey, white, or black screen. For some Macs, the screen becomes so dark that one might not be able to tell if it is switched on or not. Before you force reboot your Mac due to a frozen macOS update installation, be sure the installation is no longer running in the background. Otherwise, you might lose all your valuable data. Better yet, check out the handy tips we have for you below:
1. Check if your Mac is really stuck or frozen.
For you to be able to conclude if your Mac is stuck or frozen during the installation process, you have to check a few things. There are times when the update takes very, very long that you might be forced to believe that the macOS update installation is stuck. If you give it a few more hours, it might end up completing the update. To avoid being caught in situations like this, it is better to perform the upgrade at night, so you can just leave your Mac overnight to get the task completed.
Believe it or not, updates may often take 16 hours or more to complete. This is especially true if Apple has just released the latest version of their Mac OS. Take note that the progress bar will only give you a rough estimate on how long the installation will take. Usually, it will initially show that the process will only be a two-hour wait. Eventually, it will add 30 minutes, another hour, before it finally jumps down to 15 minutes. Just be patient and give your Mac enough time since it is doing its best to try and install the update as quickly as possible.
2. Check the Log to know if your Mac is still installing the update.
To check the Log, just press Command + L. You should then see all critical information and details regarding the amount of time needed for the installation. It may also give you an idea about the files that are being installed and the remaining time left.
3. Be patient and wait.
If you think that the installation is not stuck, have patience and wait for the process to be completed.
How to Fix a Frozen macOS Update
Now, if you are sure that your Mac is not responding to the macOS update installation, then we recommend you follow the steps below:
1. Shut down your Mac. Wait a couple more seconds before restarting it.
First, press and hold the power button to switch off your Mac. Give it time to cool down before restarting it again.
2. Check the Mac App Store and inspect Updates.
If you were installing an app when the update installation got stuck, go to the Mac App Store and hit Updates. Here, you will see the updates or installation processes that have been paused or stopped.
3. Check if files are being installed by showing the Log screen.
Once the progress bar appears, press the Command + L keys to ensure the files required for the installation of the update are there. If the Log screen tells you that nothing is happening, proceed to the next step.
4. Install the Combo updater.
We mentioned that the Mac App Store is not the only place to find a macOS update. Apple also hosts a macOS update on their website. So, you can try to download from there. We highly recommend getting your OS update from Apple’s website if you are having problems with the installation. Why? That is because the version available on Mac App Store often contains only the files required to update your Mac.
If you get the OS update from Apple’s website, you can download the Combo updater, which already includes all the files needed to update your Mac and its OS. The version you can download from Apple’s website can replace all your system files, ensuring a successful update.
5. Perform the installation in Safe Mode.
Running your Mac in Safe Mode while performing the OS update sometimes helps prevent problems with the installation. To start your Mac in Safe Mode, press the power button while you hold down the shift key. Next, go to the Mac App Store and start updating your apps. Finally, reboot your computer.
6. Clear valuable storage space.
If the installation doesn’t push through because there is no sufficient storage space available, then you might need to delete unwanted files and trash on your Mac. You can use tools like Tweakbit MacRepair for this.
7. Reset your NVRAM.
If running your Mac in Safe Mode does not solve the problem, try restarting your Mac and holding down the following keys: Command, Option, P, and R. Doing this will reset your NVRAM. After that, wait for your Mac to restart. Check if it resumes with the update installation.
8. Run your Mac in Recovery Mode and attempt to reinstall macOS.
Your final resort is to restart your Mac in Recovery Mode. To do that, hold down the Command + R keys during startup. You will then be presented with some options. You may recover your Mac from your most recent Time Machine backup. You may also perform a quick disk repair. However, we suggest you select the Install New OS option.
Choosing the Install New OS option will overwrite any problematic files with the correct ones. Unfortunately, this won’t include the most recent version of the OS. So, you might need to check and apply any latest software updates manually.
9. Install the newest macOS update from an external drive.
If you still experience problems with installing the macOS update, try installing the upgrade from an external drive.
10. Make it a habit of running Disk Utility after the update.
Just because the update installation is completed does not mean you have nothing left to do. We recommend that you run Disk Utility to ensure there are no other issues that can cause problems in the future.
We hope that this guide helped you fix your problems with a stuck macOS update. The key here is just to have patience. Give your Mac enough time to complete the installation. If all else fails, then you might have to find some quick fixes and solutions, which we believe we have also given above.
'macOS 10.13 High Sierra is now available for update on Mac computers and can anyone of you tell me some tips that can help me smoothly update my MacBook Pro into latest macOS High Sierra without losing any data or meet any problems? Thank you.'
If you are trying to find a simple way to update Mac OS to the latest 10.13 or 10.13.4 High Sierra or you are looking for effective solutions to fix macOS High Sierra update stuck or failure error, you are at the right place. Follow the two next parts to free download macOS 10.13/10.13.4 to install and fix the macOS High Sierra update error right now.
Part 1. Upgrade to macOS 10.13/10.13.4 High Sierra without losing data
Here Part 1, we'll show you how to upgrade to macOS 10.13/10.13.4 High Sierra without losing any data on MacBook Pro/MacBook Air/iMac etc.
Step 1. Back up Mac computer data before macOS 10.13/10.13.4 update
Here you have two options to backup Mac data before macOS 10.13/10.13.4 update: Time Machine or Mac backup software for help.
Option 1. Back up Mac data with Time Machine
- 1. Connect an external hard drive to your Mac and launch Time Machine. (The drive should be at least the same size as your Mac drive.)
- 2. Turn the Time Machine slider ON > Select Backup Disk to set the external hard drive as the backup destination.
- 3. Select important data to backup now.
Option 2. Backup Mac data with Mac backup software
EaseUS Todo Backup for Mac supports backing up your Mac data in 3 steps:
1. Download, install and launch EaseUS Todo Backup for Mac.
Click the first Backup tab or simply click the plus (+) button at the left corner of the left pane to create a backup project -- name the backup project and click OK.
2. Set up the backup destination where you want to store Mac files as backups, automatic backup frequency and click OK.
3. Add files and folders to the backup project.
Click File+ to selectively choose files and folders to back up and click the blue start button to back up your Mac data to another drive or external device.
Step 2. Download and install macOS 10.13/10.13.4 High Sierra
1. Go to the Apple store > Find macOS 10.13.10.13.4 update.
2. Click Download and fill in your Apple ID when asked.
3. After you download the macOS 10.13/10.13.4 upgrade software, install the software and update Mac computer to macOS 10.13 or 10.13.4 High Sierra by following the onscreen instructions.
If no update problems occur, restart your Mac computer and enjoy the new macOS on your device.
If you get stuck or cannot install macOS 10.13 on your device, just follow Part 2 to get the problems solved and fixed on your own.
Part 2. Fix macOS 10.13/10.13.4 High Sierra update stuck/failure or freeze error
If you cannot download or install macOS 10.13 update on your Mac, or macOS 10.13/10.13.4 gets stuck, freezes or fails to install, don't panic and just simply follow these instructions.
Fix 1. macOS Sierra 10.13/10.13.4 downloaded but won't install
If you get stuck or fail to install the downloaded macOS 10.13/10.13.4, try the tips below to get this problem fixed:
- Open Launchpad > Delete 'Install macOS Sierra' file with a question mark on it.
- Reboot Mac and retry downloading a new macOS Sierra update 10.13/10.13.4.
- Click Apple Menu > Select App Store > Click Update next to macOS Sierra in the Update section.
Fix 2. macOS 10.13/10.13.4 High Sierra fails to install/gets stuck or freezes while installing
Here you have two options to fix the macOS 10.13/10.13.4 installation failure error:
Option 1. Install macOS update in Safe Mode to fix the macOS High Sierra 10.13/10.13.4 update stuck error
- Disable or uninstall any Anti-virus software on your Mac.
- Ensure Mac computer has a proper and reliable internet connection.
- Install macOS Sierra in Safe Mode.
- Hold Power until your Mac shuts down > Turn your Mac on and hold the Shift key > Release Shift when the Apple logo appears > The Mac shall be booted into the Safe Mode.
- Then try to install macOS 10.13/10.13.4 update again.
If you cannot install macOS 10.13/10.13.4 in Safe Mode, try a clean installation of the new update.
Option 2. Clean installation of macOS Sierra 10.13/10.13.4 to fix macOS fails to install issue
To complete a clean installation of macOS Sierra 10.13/10.13.4 on Mac, you may need to do some pre-installation preparation:
Step 1. Create a bootable installer
- Download the macOS Sierra 10.13/10.13.4 installation package from Mac App Store.
- Connect a new USB drive with Mac > Open Disk Utility in Applications/Utilities folder > Select thumb drive in sidebar and click Format.
- Name USB as Untitled > Choose OS X Extended > Click Erase > Open Terminal once the USB is formatted and finish downloading macOS Sierra.
- Ensure USB named Untitled is connected to Mac > Type below command in Terminal and hit Enter: sudo /Applications/Install macOS Sierra.app/Contents/Resources/createinstallmedia --volume /Volumes/SierraBootInstall --applicationpath /Applications/Install macOS Sierra.app --nointeraction &&say Done
- Enter Administrator password if necessary. The command will create a bootable Sierra installer on the USB drive.
Step 2. Clean installation of macOS 10.13/10.13.4 update
- Connect a USB bootable drive to your Mac and restart the Mac by holding Option until you hear the reboot tone.
- Select the disk called Install macOS Sierra in the drive list that appears on the screen.
- Once the USB drive is booted, select Disk Utility > Choose Mac's startup from the list > Click Erase.
- Once Mac's startup disk is formatted, return to the Utilities window and select Install macOS > Choose the recently erased startup drive to install macOS > Follow onscreen prompts to complete the installation.
Extra Tip: Restore lost data due to the macOS 10.13/10.13.4 High Sierra update
If you forgot to create backups for your Mac data before the macOS 10.13/10.13.4 update, you still have a chance to restore lost data due to the update.
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Professional Mac data recovery software - EaseUS Data Recovery Wizard for Mac with Bootable Media allows you to restore all lost data due to a macOS update or for other reasons.
1. Click the tutorial page about how to create bootable media for Mac.
2. Boot your Mac from EaseUS Data Recovery Wizard for Mac Bootable Media.
3. Launch EaseUS Data Recovery Wizard for Mac and select the file types of lost data. Click Next.
4. Choose the volume where the data was lost, click Scan to let the program scan the lost data for you.
Choose Deep Scan and let the program find more lost data for you on your Mac.
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Important Note -- if your Mac hard drive uses an APFS file system, you can only use the deep scan option to scan and find all lost data on the drive
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5. Preview and choose the found hard drive data, then click Recover to save it in a safe spot on your Mac.